Privacy Policy

1. Introduction

At Snix Gruh Udhyog, accessible from our store at 6, 7, Aaryabhumi Apartment, Jodhpur Gam Rd, opposite M.G Farm, Jodhpur Village, Ahmedabad, Gujarat 380015 and our online platform, protecting your privacy and personal data is a priority. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data remains secure.

2. Information We Collect

When you browse our site, request inquiries, or place orders for our authentic Gujarati farsan, potato wafers, dry fruits, sweets, or gift hampers, we may collect the following information:

• Contact Details: Your name, phone number, email address, and doorstep delivery address.
• Order & Preference Data: Items added to cart, purchase history, delivery notes, and WhatsApp order communications.
• Technical Data: IP address, browser type, device details, and site usage data collected via cookies to optimize site performance.

3. How We Use Your Information

We process your information strictly for legitimate business purposes including:

• Processing, packaging, and dispatching your food orders cleanly and on time.
• Communicating order status updates, WhatsApp tracking links, and delivery confirmations.
• Responding to customer service inquiries, custom gift hamper requests, and store feedback.
• Improving our online catalogue, user interface, and product recommendations.

4. Data Sharing & Security

We respect your privacy. Snix Gruh Udhyog does not sell, rent, or trade your personal information to third-party marketing companies. Data is shared strictly with trusted fulfillment partners (such as courier services) solely for doorstep product delivery.

We implement industry-standard encryption, SSL protocols, and secure data storage to protect your personal details against unauthorized access.

5. Your Rights & Contact Us

You have the right to request access to, correction of, or deletion of your personal data stored with us. For any privacy queries or concerns, please contact our store team: